The User Administration tool gives customers the flexibility to self-manage their staff’s access to online ordering with the ability to add, update & delete users directly via COSnet. The tool allows you to customise each individual user set up, with the ability to allocate access level, expenditure limits, approval routing & cost centre and delivery location access.

Please note the User Administration tool is only available for the following user levels; ‘Administrator Maintenance’, ‘Administrator Unrestricted’ & ‘Superusers’.

Once logged in, ‘User Administration’ can be found under the ‘My Admin’ tab located on the top right hand side of the webpage next to the ‘My COSnet’ menu.

The User Administration page provides a quick snapshot of all your existing users & their respective access level. There is a search bar located at the top of the page to help search for specific users & a nifty ‘Linked Users’ function which you can click to view all users linked to that approver.

Adding a New User

To add a new ‘User’ click the ‘Add New User’ button.

Enter in all the required information into the appropriate fields provided. Once complete click the ‘Add This User’ button or ‘Add & Notify This User’ to create the new user & email their login details. It is recommended when adding a new user that you select ‘Add & Notify This User’.

If you are having difficulty deciding which access level is most appropriate to allocate a user, please refer to the below list of access levels & functions each can perform.

Access Levels

View Only – can only view online catalogue, cannot place orders.

Normal User – Place orders only

Approval Only – Approve orders only, cannot place orders.

Administrator Approval – Place orders and approve orders

Administrator Maintenance – Place orders, add/edit COSnet users, cost centres & delivery locations.

Administrator Unrestricted – Place orders, approve orders, add/edit COSnet users, cost centres & delivery locations, view and track all current orders for all users.

Superuser – Place orders, approve orders, add/edit COSnet users and cost centres, view and track all current orders for all users, receive a copy of all orders placed above a stipulated $ value.

Editing an Existing User

Start by finding the user you wish to edit by either scrolling through your list of current users or by using the search bar located at the top of the page. Once you have found the user you wish to edit click on the ‘Edit’ icon.

This will take you to the ‘Edit User’ page.  Exactly like adding a new user, enter in the details you wish to change and click the ‘Update This User’ button located at the bottom of the page to complete.

Deleting a User

Like editing a user you will first need to find the user you wish to delete. Once you have found the user, click on the trash bin icon.

This will take you to a new page, scroll to the bottom of the page & click on the ‘Delete This User’ button. In the event the user is an approver or the owner of any company lists, a pop up will appear asking you to select an alternative user to transfer the data too.

Once alternate user has been selected click the ‘Ok’ button to complete action.